| Award | 23GPEIT23101 - IVRS Staff Augmentation for Avaya Contact Center 2024 -2026 | Dept. of Social Svcs/Human Resources Administration | Avaya Federal Solutions Inc. | $694K | Intergovernmental Purchase | Aug 26, 2025 | 06924G0016001 |
| Award | COMMUNICATIONS INFRASTRUCTURE SOFTWARE AND HARDWARE | Employees' Retirement System | Avaya | $337K | Renewal | Mar 20, 2019 | AVAYA CONTRACT |
| Award | COMMUNICATIONS INFRASTRUCTURE SOFTWARE AND HARDWARE MAINTENANCE AGREEMENT | Employees' Retirement System | Avaya Inc | $447K | Intergovernmental Purchase | Jan 12, 2017 | 009010520171 |
| Award | PROVISION OF ON-SITE ENGINEERING SERVICES FOR TELECOM INFRASTRUCTURE | Dept. of Social Svcs/Human Resources Administration | Avaya, Inc. | $803K | Intergovernmental Purchase | Oct 6, 2015 | 09615O0059001 |
| Award | PROFESSIONAL SERVICES/AVAYA CS2100, MPS ADMIN AND MPS DEVELOPER CONSULTANT SERVICES | Dept. of Social Svcs/Human Resources Administration | Avaya, Inc. | $1.0M | Intergovernmental Purchase | Sep 23, 2015 | 09615O0044001 |
| Award | AVAYA WORKFORCE OPTIMIZATION 2014 AGREEMENT | Employees' Retirement System | Avaya, Inc. | $251K | Intergovernmental Purchase | Aug 11, 2014 | 102014 |
| Award | ALPHANUMERIC MEMBER NUMBER UPGRADE | Employees' Retirement System | Avaya | $108K | Intergovernmental Purchase | Feb 14, 2013 | 0090208201301 |
| Award | COMMUNICATIONS INFRASTRUCTURE SOFTWARE AND HARDWARE MAINTENANCE AGREEMENT | Employees' Retirement System | Avaya, Inc. | $1.1M | Intergovernmental Purchase | Jan 31, 2013 | 0090124201301 |
| Award | AVAYA VOICE PORTAL ALPHANUMERIC UPGRADE | Employees' Retirement System | Avaya, Inc. | $108K | Intergovernmental Purchase | Dec 26, 2012 | 0091219201201 |
| Award | CHANGE ORDER FOR AVAYA PROACTIVE OUTREACH MANAGER | Employees' Retirement System | Avaya | $124K | Contract Change | Dec 11, 2012 | 0091205201201 |
| Award | PROFESSIONAL SERVICES FOR AVAYA CS2100, CCADMIN, MPSADMIN, AND CONTACT CENTER | Dept. of Social Svcs/Human Resources Administration | Avaya Incorporated | $1.5M | Intergovernmental Purchase | Apr 6, 2012 | 09612O0027001 |
| Award | AVAYA CMS-CM AGREEMENT | Employees' Retirement System | Avaya, Inc. | $155K | Intergovernmental Purchase | Apr 2, 2012 | 0090328201201 |
| Award | AVAYA PROACTIVE OUTREACH MANAGER | Employees' Retirement System | Avaya | $376K | Intergovernmental Purchase | Apr 2, 2012 | 0090328201202 |
| Award | AVAYA DATA EQUIPMENT/ MAINTENANCE/ RESIDENTIAL ENGINEERS | Dept. of Social Svcs/Human Resources Administration | Avaya Incorporated | $3.5M | Intergovernmental Purchase | Jan 12, 2012 | 069-12-310-6060 |
| Award | CONVERSION OF DISASTER RECOVERY PORTS INTO PRODUCTION PORTS | Dept. of Social Svcs/Human Resources Administration | Avaya Incorporated | $247K | Intergovernmental Purchase | Jul 14, 2011 | 069111106159 |
| Award | Build out of Voice Portal Test and Dev Environment | Employees' Retirement System | Avaya Inc | $257K | Cooperative Purchasing | Feb 20, 2009 | 00902132009 |
| Award | Convert MCC Cabinet to new duplicate G650 media | Employees' Retirement System | Avaya II | $149K | Cooperative Purchasing | May 14, 2008 | 00905082008 |
| Award | Interactive Voice Response Systems | Employees' Retirement System | Avaya Inc. | $842K | Cooperative Purchasing | Sep 26, 2007 | 009091920071 |